Support / Technical Bulletins

Technical Bulletins

Read about Important updates to our range of products.

24/10/2023

14/08/2023

TB UK226 - Hula Discontinuation

QUICKIE Hula discontinuation notice.

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14/08/2023

TB UK223 - DTT Software Update VR2 2 Compatibility

DTT Software Update VR2 2 Compatibility

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13/01/2023

TB 0754 - Q700 M & F Motor Update

At Sunrise Medical we are committed to continuous improvement and improving people’s lives. Our latest update involves motor technology on our Q700 M & Q700 F Sedeo Pro.

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13/01/2023

TB 0758 - Quickie Attitude Hybrid Discontinuation

Due to very low sales figures and supply chain difficulties, we are announcing the discontinuation of the Quickie Attitude Hybrid effective immediately (January 2023).

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22/03/2023

TB UK 209 - JCM Triton Pommel Update

We are committed at Leckey to continually develop products based on customer feedback. Therefore, from listening to customer feedback we are delighted to introduce a new item, the Triton 0 pommel with size 1 bracket.

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23/02/2023

TB UK 207 - JCM Triton – New cover kit

At Lecky we are dedicate to continuous development of our products based on user and customer experience. Therefore, from listening to customer feedback we are delighted to introduce a simpler and more cost-effective way of ordering JCM Triton fabric covers.

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27/02/2023

TB UK 208 - Q400 M and Q500 M Noise Reduction

At Sunrise Medical we are committed to listening to our customers and exploring all feedback. Therefore, when we received customer feedback that a QUICKIE Q400 M had excess noise coming from the base we immediately requested for the base to be returned to Sunrise Medical to be investigate.

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10/01/2023

TB UK 202 - Reminder Helium Discontinuation

Following the introduction of the Quickie Nitrum, we issued a discontinuation notice for the Quickie Helium.

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11/11/2022

TB UK197 - Match Point and All Court Discontinuation

Due to very low revenue and high complexity, we are announcing the discontinuation of the Quickie Match Point, and Quickie All Court effective November 2022.

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14/10/2022

TB UK194 - Q300 M Mini Option Update

As part of our continued effort to improve our supply chain, we have removed low running options from our Q300 M Mini order form to reduce complexity and allow us to focus resource on our most popular choices

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15/08/2022

TB UK 193 - Discontinuation of the Quickie Tango

To increase efficiency we have implemented streamlining our product portfolio, with the immediate discontinuation of the Quickie Tango on the 30th December 2022. Due to the emergence of the Q-Series portfolio, the units of our legacy powerchairs are now reaching a point where it is not sustainable to maintain production

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13/09/2022

TB 0741 - Q400M / Q500M Updated Castors

We have updated the castor wheels of the Q400M and Q500M bases, based on improvements which were previously made to the Q700M.

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13/09/2022

TB UK189 - DEEP CONTOUR JAY Balance, Standard JAY Balance Height

We have responded to customer feedback to expand the JAY Balance cushion range once again. The Deep Contour option has a 10 cm overall cushion height, allowing a 1.5 cm deeper pelvic loading area (PLA) and increased fluid volume. 

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14/06/2022

TB UK0721 - Q500 R Castor Design Change

As part of our continuous improvement programme, the current 5-spoke caster wheels will be replaced by the 3-spoke caster wheels, which we are already using on the Q700 Series, The tyres used on both 5-spoke and 3-spoke wheels are identical and unchanged.

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