Read about Important updates to our range of products.
In an ongoing effort to improve the design, functionality and performance of our early year’s strollers, the ZIPPIE Voyage, has under gone a design improvement that introduces a new Voyage base. This is to replace the previous Baby Jogger City Select base with a newly, designed for purpose, Zippie Voyage base.
As part of continually commitment to our complex rehab powerchair range we review these products regularly to understand how we can develop these further to enhance the clients experience and to improve the design further.
When designing our Q-Series range of power chairs, customer focus and innovation was at the heart of everything we did. From the very first concept we wanted to produce an innovative range of products that were designed with the prescriber, engineer and client in mind, and solve issues that our customers were facing.
As customers may be aware, we have launched a new family of powerchairs due to this we have seen a significant reduction in demand for some of our legacy products. Therefore, we will be discontinuing the YOU-Q XP from 1st June 2020.
Since the introduction of the Q-Series powerchair range we have endeavoured to ensure that each of these chairs are crash tested with a dock and lock car system to support clients who require these.
With immediate affect the 10 gear grip-shift shifter has been discontinued on the Attitude Manual and Hybrid version.
This is due to the manufacture of this part discontinuing this option. Upon review alternative suppliers unfortunately we have found that there is no short term solution as this requires fundamental changes to the Attitude bike design.
As part of our product review, it has been brought to our attention that on the Breezy Ibis & Puma Family ordering the comfort calf pads can cause confusion, this was due to having to select two options on the order form to receive comfort calf pads:Depth adjustable calf support, PU, set (Y01204) Upholstered calf support, set (only i.c.w. depth adj. calf support PU, set) (Y01658)Therefore on both the Ibis & on the Puma Family with immediate affect we are combining both of these options in to one option, meaning when requiring comfort calf pads you now only need to select Depth adj. calf support, upholstered, set (Y01658).
Reason for ChangeAll of our design updates are driven by customer feedback, to ensure we are always meeting the needs and wants of our users. To achieve this, we have updated the range of tilt we are able to achieve on our MHTHi-Lo base to -5 forward and +35 degrees backward, previously we offered -15 to +25.
At QUICKIE we continually review our products that have been available to understand if we are able to make our product easier to work with and understand for both prescribers and engineers.
After reviewing our internal quality feedback system we have detected a variation in the forward tilt actuator performance in our standing position on the Q700 F and M base.
At Sunrise Medical we are constantly searching for ways that we can improve and develop our products, so that we are always providing the best solution for our users. To this end, we are introducing with immediate effect the new Q-Series seat cushions and backrest on to IBIS, Puma 20 and Puma 40 wheelchairs. The aim of this update is to integrate the legacy Sedeo Pro seating in line with the Q-Series Sedeo Pro seating.
We continually aim to streamline our product range and to this end with immediate effect we are discontinuing the following products due to extremely low demand:
As part of our continuing commitment to design improvement, we are introducing new innovations to our J3 backrest range to make it even more versatile. These include paediatric options, an expanded range of sizes, an extra deep contour option and full integration with Whitmyer head supports.
Throughout our manual chair range, comfort and quality are two of the core principles that we strive to achieve. With this in mind, we have developed the new Exo Evo backrest upholstery.
With immediate effect, we regret to announce that the unique Special Input Device; the DriveStation control has been discontinued due to our supplier’s stock becoming obsolete. There is no direct replacement however the closest alternative allowing the Special Control to be mount free is the TouchDrive 2.
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