Support / Technical Bulletins

Technical Bulletins

Read about Important updates to our range of products.

27/04/2020

TB UK134 New Zippie Voyage Base

In an ongoing effort to improve the design, functionality and performance of our early year’s strollers, the ZIPPIE Voyage, has under gone a design improvement that introduces a new Voyage base. This is to replace the previous Baby Jogger City Select base with a newly, designed for purpose, Zippie Voyage base.

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16/04/2020

TB UK132 QUICKIE Q700 UP& Q700 Sedeo Ergo Updates

As part of continually commitment to our complex rehab powerchair range we review these products regularly to understand how we can develop these further to enhance the clients experience and to improve the design further.  

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16/04/2020

TB UK119 Q-Series Design Updates

When designing our Q-Series range of power chairs, customer focus and innovation was at the heart of everything we did. From the very first concept we wanted to produce an innovative range of products that were designed with the prescriber, engineer and client in mind, and solve issues that our customers were facing.

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16/04/2020

TB UK133 YOU-Q XP Discontinuation

As customers may be aware, we have launched a new family of powerchairs due to this we have seen a significant reduction in demand for some of our legacy products. Therefore, we will be discontinuing the YOU-Q XP from 1st June 2020. 

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16/04/2020

TB 0631 QUICKIE Q-Series Crash Test Dahl Update

Since the introduction of the Q-Series powerchair range we have endeavoured to ensure that each of these chairs are crash tested with a dock and lock car system to support clients who require these.

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16/04/2020

TB 0636 QUICKIE Attitude Grip Shift Update

With immediate affect the 10 gear grip-shift shifter has been discontinued on the Attitude Manual and Hybrid version. This is due to the manufacture of this part discontinuing this option. Upon review alternative suppliers unfortunately we have found that there is no short term solution as this requires fundamental changes to the Attitude bike design.

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16/04/2020

TB 0626 Ibis&Puma Family Calf Pad Update

As part of our product review, it has been brought to our attention that on the Breezy Ibis & Puma Family ordering the comfort calf pads can cause confusion, this was due to having to select two options on the order form to receive comfort calf pads:Depth adjustable calf support, PU, set (Y01204) Upholstered calf support, set (only i.c.w. depth adj. calf support PU, set) (Y01658)Therefore on both the Ibis & on the Puma Family with immediate affect we are combining both of these options in to one option, meaning when requiring comfort calf pads you now only need to select Depth adj. calf support, upholstered, set (Y01658).

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14/02/2020

TB UK129 Triton MHT Base Tilt Angle

Reason for ChangeAll of our design updates are driven by customer feedback, to ensure we are always meeting the needs and wants of our users. To achieve this, we have updated the range of tilt we are able to achieve on our MHTHi-Lo base to -5 forward and +35 degrees backward, previously we offered -15 to +25.

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20/01/2020

TB 0625 NEW RECLINE ACTUATOR Q700-UP & Q700 SEDEO ERGO

At QUICKIE we continually review our products that have been available to understand if we are able to make our product easier to work with and understand for both prescribers and engineers.

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16/01/2020

TB 0621 CXSM FIRMWARE UPDATE 8.21 Q700 UP M & F

After reviewing our internal quality feedback system we have detected a variation in the forward tilt actuator performance in our standing position on the Q700 F and M base.

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20/01/2020

TB 0614 Q-Series Seat Cushions & Backrest Update on IBIS, Puma Family

At Sunrise Medical we are constantly searching for ways that we can improve and develop our products, so that we are always providing the best solution for our users. To this end, we are introducing with immediate effect the new Q-Series seat cushions and backrest on to IBIS, Puma 20 and Puma 40 wheelchairs. The aim of this update is to integrate the legacy Sedeo Pro seating in line with the Q-Series Sedeo Pro seating.

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04/02/2019

TB UK0617 Sterling Little Star, Gem2, Pearl & Quickie F16

We continually aim to streamline our product range and to this end with immediate effect we are discontinuing the following products due to extremely low demand:

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04/02/2019

TB UK123 Updates to J3 Back Supports

As part of our continuing commitment to design improvement, we are introducing new innovations to our J3 backrest range to make it even more versatile. These include paediatric options, an expanded range of sizes, an extra deep contour option and full integration with Whitmyer head supports.

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04/02/2019

TB 0593 Introduction of Exo Evo Backrest Upholstery

Throughout our manual chair range, comfort and quality are two of the core principles that we strive to achieve. With this in mind, we have developed the new Exo Evo backrest upholstery.

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04/02/2019

TBUK117 DriveStation Discontinuation

With immediate effect, we regret to announce that the unique Special Input Device; the DriveStation control has been discontinued due to our supplier’s stock becoming obsolete. There is no direct replacement however the closest alternative allowing the Special Control to be mount free is the TouchDrive 2.

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