Frequently Asked Questions
I have a Sunrise Medical product that I no longer need - can you collect it?
Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.
I need advice on a problem with my Sunrise Medical product. Who can I contact?
Your first point of call with any problem should be the authorised Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.
What is the warranty length of my product?
I need an owners manual or other documentation for a product, where can I download it?
Documentation for current and discontinued products can be found in the Documentation section of Product Support. Just search for the product you need.
How do I arrange a service for my product?
Please contact the authorised Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.