How can we help you?

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Frequently Asked Questions

Got a question about your Sunrise Medical product? Find the answer here.

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Product Bulletins

Read about Important updates to our range of products.

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Documentation

Download PDF versions for current and discontinued products.

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Crash testing

Learn more about how we crash-test our products and which products are crash-tested.

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Battery Disposal

Information about how to dispose of waste/exhausted batteries in line with current environmental legislation.

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Returning a Product

Find out how to return a product or part to us, along with our disinfection requirements.

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Safety Notifications

Find out about any important safety notices that may pertain to your Sunrise Medical mobility product.

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Funding Support

Purchasing a new wheelchair or mobility scooter can be expensive, but fortunately there are a number of organisations and schemes in place to provide financial support.

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UK DAHL Docking System Installers

Looking to fit a Dahl docking system? We can help you find your local approved UK Dahl docking system installers.

Do you need a service or repair?

Do you need to arrange a repair or service?

We hope that you have a trouble-free experience with your Sunrise Medical product. However, if a problem should occur, the Sunrise Medical dealership where you originally bought your product from is your first point of call. They are trained to diagnose and rectify any problems, including warranty repairs and carrying out servicing.

Can't remember where you bought your product from?

Contact us

Still need help?

Online

Email

We'll respond within 24 hours.

Facebook Messanger

Between 9am-5pm, Mon to Fri.

Call

+44 (0) 845 605 6688

Between 9am-5pm, Mon to Fri.

Business Support

Meet the Team

If you're in need of help and support relating to your business with Sunrise Medical, here's a list of people who may be able to help.