Support / Technical Bulletins / Technical Bulletins / 2024 / TB 0808 - JAY / Helping Hand Lowzone on Q-Series Powerchairs

TB 0808 - JAY / Helping Hand Lowzone on Q-Series Powerchairs

01/10/2024

In 2022 Sunrise Medical acquired Helping Hand to widen our seating portfolio and provide a more
comprehensive seating offering. The Helping Hand range includes solutions not currently provided in the JAY
Portfolio.

This allows us to:
• Offer a solution to a wider client base.
• Provide an enhanced and more complete range of seating.

To assist the smooth integration of the Helping Hand into the Sunrise family, key Helping Hand cushions have
been rebranded into the JAY Family of products and have been added to our online configurator for all Q-
Series powerchairs.


The following products are now available to order directly from our online configurator when ordering a new
Q-Series powerchair.

Option Code Description

  • JAY020050 JAY Lowzone Eco with wipe down cover - 3 inch
  • JAY020051 JAY Lowzone Switch with wipe down cover - 3 inch
  • JAY020052 JAY Lowzone Gel Switch with wipe down cover - 3 inch
  • JAY020053 JAY Lowzone+ Flat with wipe down cover - 3 inch
  • JAY020063 JAY Lowzone+ Flat with Microclimate cover - 3 inch
  • JAY020054 JAY Lowzone+ Contour with wipe down cover 3 - inch
  • JAY020064 JAY Lowzone+ Contour with microclimatic cover 3 - inch
  • JAY020055 JAY Climazone Flat with wipe down cover - 3 inch
  • JAY020065 JAY Climazone Flat with coolover cover - 3 inch
  • JAY020056 JAY Climazone Contour with wipe down cover - 3 inch
  • JAY020066 JAY Climazone Contour with coolover cover - 3 inch


This will allow easier ordering of our Helping Hand / JAY line of products, and remove the need to place a
separate spare parts order when you want to combine with a Q-Series powerchair.

JAY Lowzone ECO
Lowzone Eco is our entry level pressure reducing memory foam cushion which distributes weight evenly across the seated area.

Key Features
• Our intelligent pressure reducing memory foam top layer
• Stable flat foam cushion for all
• Platillon liner as standard

JAY Lowzone Switch
The any way up foam gel cushion that offers pressure reduction below a viscoelastic foam layer. The top and bottom memory foam layers encase the slow moving gel formula below the surface, so that you can benefit from its either way up.


Key Features
• Switch is what it does- can be used any way around
• Benefits as foam gel cushion as they work together to reduce pressure
• Slow moving Gel consistency prevents migration

JAY Lowzone+
Lowzone+ is our expertly shaped foam pressure cushion to reduce pressure under the vulnerable areas and distribute weight over the whole seated area. This pressure cushion offers great weight limits and a wide variety of adaptations.

Key Features
• Shaping proven to reduce pressure under IT’s and coccyx
• Improved pressure redistribution compared to flat foam pressure cushions means high weight limit
• Available as a flat or contoured versions with a selection of adaptations

JAY Climazone
ClimaZone’s revolutionary construction reduces pressure significantly alongside the air suspended fibres that promote air flow. The integrated Coolover cover as standard regulates skin temperature which reduces sweating benefitting Bariatric users.

Key Features
• Bariatric sizes and weight limits are available
• The go-to cushion to manage micro-climate – doesn’t insulate a user like foam & gel
• Extremely adaptable and lightweight