Can I rent a mobility scooter from Sunrise Medical?
Unfortunately we don't offer this service - however many of our authorised dealerships do. Please contact us to find your nearest one.
Can I put a scooter away for a long time, such as over winter months?
There are a few things you need to do when storing your vehicle for extended periods without use. Before storing, charge the batteries for 24 hours or more. When ready to store, disconnect the battery box or battery leads from the vehicle. If possible and it is safe to do so, release the parking brake (freewheel). Keep the vehicle as dry and warm as possible. Return to vehicle at least once a month to re-connect batteries and charge for 24 hours or longer. If you have an off-board charger it would be easier to remove the batteries from the vehicle and store them in a dry, well ventilated place where they can be charged every month.
Can I charge a scooter battery via my car?
No. Do not attempt this. Your car uses 12v whereas your scooter uses 24v.
Can I fit two car batteries to a scooter because they are much cheaper?
No. Although they may look the same, a car battery and a traction battery are designed and built completely differently. If car batteries are used they will fail.
Why is it that some days a scooter can do more miles than other days?
This can happen if the weather is very cold and damp. The reason for this is that ALL batteries perform less efficiently under these conditions, that is why it is very important to keep batteries fully charged.
How much does it cost to charge a scooter up every night?
This depends on how much you pay per unit for your electricity. The unit cost is usually found on your electricity bill. As an average, your battery charger uses approximately 438 units of electricity per year. The annual cost is 438 times the cost per unit. For the daily cost, simply divide the answer by 365.
When should I charge a scooter up and for how long?
Charge your scooter every day whether you use it or not. It is quite safe to leave your vehicle constantly on charge for up to five days. Charge periods should last for at least 8-10 hours for normal use and 10-15 hours for heavy use. Please refer to your owners manual for charging information.