Support / Frequently Asked Questions / Help and Support

Help and Support

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Unfortunately we are only the manufacturer and do not take products back. You could however consider donating the product to a charity.

Your first point of call with any problem should be the authorised Dealership where you bought your Sunrise Medical product from. Can't remember? Please contact us and we'll try to help.

Warranty information can be found in the owners manual of your product. Can't find your manual? Download a version online .

Documentation for current and discontinued products can be found in the Documentation section of Product Support. Just search for the product you need.

Please contact the authorised Sunrise Medical dealership where you bought the product from. If you cannot remember or need an alternative dealership, please contact us.

Your first point of call for any product repairs is the Sunrise Medical dealership where you purchased your product from. If you can't remember, please contact us.

Sorry, our products are only available to buy via our network of authorised dealerships. Please contact us to find your nearest dealer.

Our products are only available to buy via our network of dealerships. However, many of them offer financing options. Please contact us to find your nearest dealership.

Yes. Please contact us with the product that you are interested in and we'll pop one in the post to you.

Your nearest Sunrise Medical dealership will be happy to help. These then assess your needs and help you find a suitable product to your needs at no cost.

Spare parts are available via our network of authorised dealerships. Please contact us to find your nearest one. Unfortunately we cannot sell spare parts direct.

You are welcome to apply by e-mail. You will immediately receive an acknowledgment of receipt. However, should you prefer the postal service, we will gladly accept your application in paper form. Please understand that we can not speak personally to all applicants. We will contact you if your application is shortlisted.

In order to gain a first impression, we'll need a letter from you and your CV. If you apply for an area such as marketing, we look forward to receiving examples of your work too, if possible.

If you haven't found a suitable job advertised on our website, but are still interested our company, we would be happy to still receive your application. It's important to tell us in your accompanying letter in which area you are looking to work in and what new challenges are you looking for. You can send your applications to candidate@sunmed.co.uk or by post to HR, Sunrise Medical Limited, Thorns Road, Brierley Hill, West Midlands, DY5 2LD.

We look forward to receiving your application!

Yes, you can request your free product demonstration online by completing the form on the relevant product page. Alternatively, please contact us.

       
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