18/02/2019
Following on from TB UK069 in which JCM Seating Solutions and Sunrise Medical gave notice of the intention to cease production of the Neptune seating system, TBUK085 is official notification of the discontinuation of the Neptune from 30th November 2018. Following the official launch in the UK of the Neptune 2 seating system the original Neptune is no longer in production. Customers with orders for the original Neptune already on the system were given the option of either having that order fulfilled, or swapping over to the Neptune 2. The acceptance of new orders for the original Neptune ceased on the 30th of November 2018.
Whilst the Neptune is no longer available, JCM Seating Solutions continues to support its use in terms of reviews, repairs and spare parts.
Moving forward the seating requirements for those users presenting with mild to moderate seating and postural management requirements can be met by the new Neptune 2. This seating system has been designed from the ground up for this segment and is the result of a combination of JCM’s unparalleled experience coupled with feedback from healthcare professionals, as to what is really required to meet their needs.
Benefits of the Neptune 2:
If you have any queries regarding this bulletin, please do not hesitate to contact:
Customer Support Telephone: +44 (0) 845 605 66 88, option 1-1 Fax: +44 (0) 845 60 66 89 Email: enquiries@sunmed.co.uk
Technical Service Centre Telephone: + 44 (0) 845 605 66 88, option 1-2 Fax: +44 (0) 845 605 66 89 Email: help.technical@sunmed.co.uk
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