Get professional help and advice from one of our authorised dealerships. Just let us know your details using the form or one of the methods of contact below and we'll organise for a Sunrise dealership to contact you.
Contact Customer Services on: 0845 605 66 88
Sunrise Medical Limited
Sunrise Medical will use the information you provide us to respond to your enquiry. This may involve passing your personal information to other internal departments to help with, or reply to, your enquiry. We'll never disclose or share your personal information with anyone else. Your information will be stored in the UK and will be kept no-longer than 2 years after your last interaction with us.
If you need to send personal information (such as your disability), please contact us by phone instead.
Yes, I consent to receive email newsletters about products, services, promotions, news, events and useful resources. What does this mean?
You'll first need to contact your nearest authorised Sunrise Medical Dealership. They'll help you complete the standard order form for the product that you are interested in - and also the Built-4-Me order form (where you will include the details of the customisation you need). Please include as much information as poassible about your customisation, as this will help us to understand what you need and offer the most appropriate solution.
They'll need to know the the product that you'd like the customisation for, client measurements, social details (like the day-to-day environment the wheelchair will be used in) and of course details of the actual customisation.
Please give as much information as you can - this will greatly help our experts to understand your existing/future needs and provide the best solution for you. Drawings, pictures or illustrations of the proposed solution are always useful, as well as a photo of how you are currently seated in your wheelchair.
For any queries relating to your order, you always need to contact the Sunrise Medical dealership where the order was placed.
Our goal is to always offer you the safest and most effective solution - that's why all requests for custom wheelchairs are subject to a risk analysis first. As we'll only offer safe solutions, in some circumstances we may decline the customisation if it does not meet our safety requirements.
Our Built-4-Me team can provide whatever you need - from complex solutions such as electronic wheelchair controls to custom paint-jobs. We'll help you achieve whatever you need, regardless of complexity.
How we use your personal information when subscribing to emails
You are agreeing that Sunrise Medical processes and uses your personal data to send you email newsletters. We do this by using your data to create a profile about you. This includes your name, email and any information that you've provided to us whilst using our website (such as the pages you visit, products you've enquired about and the services you use). We keep your profile secure and never share it with third-parties. We will contact you every 2 years to ensure you are happy to continue receiving email newsletters from us.
How to withdraw your consent
These cookies are enabled by default and are required for basic site functionality. These include cookies that keep track of your session ID when exploring our site and also assist in security and login authentication. See list of cookies
Performance cookies allow us to improve site functionality by tracking website usage and allow us to remember your selected site preferences. If you choose not to accept these cookies, you can still access the majority of our website; however, your ability to use some of the services may be affected. See list of cookies
Social media cookies offer the possibility to connect you to your social networks and share our website content. Advertising cookies collect information to help tailor advertising to your interests on other websites. They also help us to measure the effectiveness of our advertising. If you choose not to accept these cookies, you may not see advertising that’s relevant to you or be able to link or share content with social networks. See list of cookies
Sunrise Medical asks you to accept cookies to personalise website content and analyse traffic. We also use third-party social media and advertising cookies to offer you social media functionalities and personalised ads on other sites. Do you accept these cookies and any processing of personal data involved?