Custom Wheelchairs > Contact Us

Contact Us

Get professional help and advice from one of our authorised dealerships. Just let us know your details using the form or one of the methods of contact below and we'll organise for a Sunrise dealership to contact you. 

By Email:

Email: enquiries@sunmed.co.uk
 

By Phone:

Contact Customer Services on: 0845 605 66 88
 

By Post:

Built-4-Me
Sunrise Medical Limited
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
United Kingdom

Contact Us Online:

Under 18? Please don't provide us with any personal information. Read more about our data processing guidelines on our privacy policy.

How do we use your information?

Sunrise Medical will use the information you provide us to respond to your enquiry. This may involve passing your personal information to other internal departments to help with, or reply to, your enquiry. We'll never disclose or share your personal information with anyone else. Your information will be stored in the UK and will be kept no-longer than 2 years after your last interaction with us.

If you need to send personal information (such as your disability), please contact us by phone instead.

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Frequently Asked Questions

No. Do not attempt this. Your car uses 12v whereas your scooter uses 24v.

You'll first need to contact your nearest authorised Sunrise Medical Dealership. They'll help you complete the standard order form for the product that you are interested in - and also the Built-4-Me order form (where you will include the details of the customisation you need). Please include as much information as poassible about your customisation, as this will help us to understand what you need and offer the most appropriate solution.

They'll need to know the the product that you'd like the customisation for, client measurements, social details (like the day-to-day environment the wheelchair will be used in) and of course details of the actual customisation.

Please give as much information as you can - this will greatly help our experts to understand your existing/future needs and provide the best solution for you. Drawings, pictures or illustrations of the proposed solution are always useful, as well as a photo of how you are currently seated in your wheelchair.

For any queries relating to your order, you always need to contact the Sunrise Medical dealership where the order was placed.

Our goal is to always offer you the safest and most effective solution - that's why all requests for custom wheelchairs are subject to a risk analysis first. As we'll only offer safe solutions, in some circumstances we may decline the customisation if it does not meet our safety requirements.

Our Built-4-Me team can provide whatever you need - from complex solutions such as electronic wheelchair controls to custom paint-jobs. We'll help you achieve whatever you need, regardless of complexity.