Frequently Asked Questions
Where can I download software profiles for Sunrise Medical's power wheelchairs or mobility scooters?
How do I know when my power wheelchair is fully charged?
The charge indicator that's built into the charger should notify you. However you should always consult your user manual for the exact instructions for your power wheelchair model.
Do I have to recharge the batteries for my power wheelchair every day?
Yes, it's advisable to recharge the batteries every night - regardless of their use during the day. It's especially important to fully-charge your power wheelchair before first-use. If you don't recharge the batteries regularly, it will reduce their ability to hold power.
I sometimes receive a static shock when sitting in my power wheelchair - is it from my power wheelchair?
No. Static electricity is a natural phenomenon and does not come from your powerchair's batteries.
How can I personalise a power wheelchair to meet my needs?
Our Built-4-Me bespoke wheelchairs team can help to provide adaptations that go above and beyond the standard options that are generally available to order. They'll make every effort to provide you with a safe, reliable solution that matches your needs.