General Questions

You can download user instruction manuals (in PDF format) for current and discontinued products here.

Sunrise Medical products are only for sale via one of our authorised dealerships, we do not sell direct. You can find your nearest Sunrise Medical dealership by using our dealer locator.

Sunrise Medical products are only for sale via one of our authorised dealerships, we do not sell direct. You can find your nearest Sunrise Medical dealership by using our dealer locator.

You can download user instruction manuals (in PDF format) for current and discontinued products here.

Sterling

No. Do not attempt this. Your car uses 12v whereas your scooter uses 24v.

No. Although they may look the same, a car battery and a traction battery are designed and built completely differently. If car batteries are used they will fail.

There are a few things you need to do when storing your vehicle for extended periods without use. Before storing, charge the batteries for 24 hours or more. When ready to store, disconnect the battery box or battery leads from the vehicle. If possible and it is safe to do so, release the parking brake (freewheel). Keep the vehicle as dry and warm as possible. Return to vehicle at least once a month to re-connect batteries and charge for 24 hours or longer. If you have an off-board charger it would be easier to remove the batteries from the vehicle and store them in a dry, well ventilated place where they can be charged every month.

This depends on how much you pay per unit for your electricity. The unit cost is usually found on your electricity bill. As an average, your battery charger uses approximately 438 units of electricity per year. The annual cost is 438 times the cost per unit. For the daily cost, simply divide the answer by 365.

Charge your scooter every day whether you use it or not. It is quite safe to leave your vehicle constantly on charge for up to five days. Charge periods should last for at least 8-10 hours for normal use and 10-15 hours for heavy use. Please refer to your owners manual for charging information.

This can happen if the weather is very cold and damp. The reason for this is that ALL batteries perform less efficiently under these conditions, that is why it is very important to keep batteries fully charged.

No. Do not attempt this. Your car uses 12v whereas your scooter uses 24v.

No. Although they may look the same, a car battery and a traction battery are designed and built completely differently. If car batteries are used they will fail.

There are a few things you need to do when storing your vehicle for extended periods without use. Before storing, charge the batteries for 24 hours or more. When ready to store, disconnect the battery box or battery leads from the vehicle. If possible and it is safe to do so, release the parking brake (freewheel). Keep the vehicle as dry and warm as possible. Return to vehicle at least once a month to re-connect batteries and charge for 24 hours or longer. If you have an off-board charger it would be easier to remove the batteries from the vehicle and store them in a dry, well ventilated place where they can be charged every month.

This depends on how much you pay per unit for your electricity. The unit cost is usually found on your electricity bill. As an average, your battery charger uses approximately 438 units of electricity per year. The annual cost is 438 times the cost per unit. For the daily cost, simply divide the answer by 365.

Charge your scooter every day whether you use it or not. It is quite safe to leave your vehicle constantly on charge for up to five days. Charge periods should last for at least 8-10 hours for normal use and 10-15 hours for heavy use. Please refer to your owners manual for charging information.

This can happen if the weather is very cold and damp. The reason for this is that ALL batteries perform less efficiently under these conditions, that is why it is very important to keep batteries fully charged.

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