Support / Technical Bulletins / Technical Bulletins / 2017 / TB0531 Jive M2 Sedeo Ergo – Comfort Suspension Discontinuation

TB0531 Jive M2 Sedeo Ergo – Comfort Suspension Discontinuation


Following post market surveillance and feedback from our QUICKIE Dealers and end customers with immediate effect the Comfort Suspension option will no longer be available and the Sports Suspension will be the standard option on all QUICKIE Jive M2 Sedeo Ergo wheelchairs.

Reasons for Discontinuation 

  • Reduced Complexity For Prescribers: The Sports Suspension option offers significantly reduced field maintenance and set up Vs the Comfort Suspension with electronic castor lock.
  • Enhanced Performance with SpiderTRAC 2 Sports Suspension: The Sports Suspension delivers a stiffer sportier ride, more responsive turning and reduced pitching in turns, deceleration and increased stability in ramp and kerb ascension and dissension.
  • C-Me Mode with Full Suspension: When the Jive M2 Sedeo Ergo is in C-Me mode, the Sports Suspension provides full use of the suspension. This allows the client to drive over uneven surfaces and small thresholds when the seat is elevated.
  • Customer Demand: A review of sales and dealer feedback found the Sports Suspension to be the preferred option with QUICKIE Dealers and end clients and removing the comfort option reduced prescribing complexity.

Spare Parts

As with all Sunrise Medical products, the Comfort Suspension option and electronic castor lock will be supported with Spare parts for a minimum of 5 years after the discontinuation

For the full technical bulletin please visit

Literature Affected:

Order Forms: N/A
Website: Amended 15/09/2017 – Available on
Owners Manual: Available on

If you have any questions about this bulletin, then please contact Customer Services:

Customer Support
Telephone: +44 (0)845 605 66 88 Option 2
Fax: +44 (0)845 605 66 89

Technical Service Centre
Telephone: +44 (0)845 605 66 88 Option 3
Fax: +44 (0)845 605 66 89