Through our policy of continuous product improvement, it has come to our attention that on occasion the castor bearing on the Salsa M2 & M2 Mini models have worn quicker than we anticipated, as a result of this the castor develops a slight clicking sound.
To solve this issue we have developed a new part number 21508011 which is a castor bearing upgrade kit. This kit will allow you to replace the bearings in the castor with a new version which are more durable and reliable. This solution is a rolling change which has now been implemented on all Salsa M2 & M2 Mini models produced from April 2017 onwards. Alternatively you can order the castor bearing upgrade kit as a spare for chairs currently out in the field.
For the full technical bulletin, please visit www.sunrisedice.com/asset-bank/assetfile/40497.pdf
Order Forms: NA
Owners Manual: Available on www.sunrisemedical.co.uk
If you have any questions about this bulletin, then please contact Customer Services:
Telephone: +44 (0)845 605 66 88 Option 2
Fax: +44 (0)845 605 66 89
Technical Service Centre
Telephone: +44 (0)845 605 66 88 Option 3
Fax: +44 (0)845 605 66 89
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