07/04/2015
Reason for Bulletin Following customer feedback and as part of the continuous improvement policy we have made a series of design updates for the Quickie Rumba, Rumba Modular and Tango Castor Fork assembly to improve the lifetime capabilities, strength, reliability and refurbishment costs of the products.
The castor stem bolt is available as a separate spare part reducing the cost of refurbishment or repairs as previously if damaged the entire fork would require to be replaced.
Spare Parts The old design of castor fork and wheel assembly is no longer available to ensure during refurbishments or service and maintenance repair all products are upgraded to the new improved design specification. Spare parts to the improved design are available for products made before the change, and after the change which are in the table below. It is recommended that if you are changing castor forks for products with serial numbers prior to those detailed below, you fit a complete pair. Note: When ordering spares for forks before date 13/10/2014 (S/N TAN14101720), it is recommended to replace both hands (right and left) Note: When ordering spares for forks before date 18/11/2014 (S/N S8014113612), it is recommended to replace both hands (right and left) To download the full Technical Bulletin please click here. Links / Attachments: - Sunparts: Parts Manual Update - Order Forms: Available via Customer Services - Website: No changes required - Owners Manual: No changes required If you have any questions about this bulletin, then please contact Customer Services: Customer Support Telephone: +44 (0)845 605 66 88 Option 2 Fax: +44 (0)845 605 66 89 Email: enquiries@sunmed.co.uk Technical Service Centre Telephone: +44 (0)845 605 66 88 Option 3 Fax: +44 (0)845 605 66 89 Email: help.technical@sunmed.co.uk
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