Professional Resources / Frequently Asked Questions

Frequently Asked Questions

Got a question about your Sunrise Medical product? Find the answer here.

Common Questions:

If you have a folding wheelchair, your serial number will be on the cross-brace (the folding bars underneath the seat of your wheelchair). If you have a rigid wheelchair, the serial number will be on the rear side of the frame.

Sorry, our products are only available to buy via our network of authorised dealerships. Please contact us to find your nearest dealer.

Yes, you can request your free product demonstration online by completing the form on the relevant product page. Alternatively, please contact us.

For any queries relating to your order, you always need to contact the Sunrise Medical dealership where the order was placed.

Please contact us with the beginning of your postcode and we'll be happy to help you find your nearest dealership.

Yes, our Built-4-Me team can help you achieve requirements that go above and beyond what you would find on the typical product order form. They'll make every effort to provide you with the most suitable solution to your request. 

The F55 easily fits most manual folding and rigid wheelchairs. Please refer to the Compatibility Guide on the Sunrise Medical website. The Compatibility Guide indicates all chairs for which a Combination agreement exist. The list is an indication of wheelchair models the F55 can be mounted on. Please see also the section "Docking Information" in the Compatibility Guide. Here you  find even more information about what requirements have to be met to attach the F55 to your wheelchair. Frame shape, CoG, wheel-size and seat-depth are of influence. Additionally, a straight section of the frame tube of at least 35 mm is also necessary for the attachment of the clamps. Therefore it is essential to try and test it to be 100% sure! Or ask your supplier for advice.

The model with the 14" wheel provides you a better ride comfort, more stability at high speed and an unbeatable offroad-capability that allows you to tackle almost every terrain. If you prefer the smallest pack size and greatest maneuvrability, the version with the 8.5" is your choice. One thing is common to both: A carefree driving fun!

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