TBUK085 NOTIFICATION OF DISCONTINUATION OF NEPTUNE MANUFACTURE AND PROVISION

18/02/2019

Following on from TB UK069 in which JCM Seating Solutions and Sunrise Medical gave notice of the intention to cease production of the Neptune seating system, TBUK085 is official notification of the discontinuation of the Neptune from 30th November 2018. Following the official launch in the UK of the Neptune 2 seating system the original Neptune is no longer in production. Customers with orders for the original Neptune already on the system were given the option of either having that order fulfilled, or swapping over to the Neptune 2. The acceptance of new orders for the original Neptune ceased on the 30th of November 2018.

Whilst the Neptune is no longer available, JCM Seating Solutions continues to support its use in terms of reviews, repairs and spare parts.

Moving forward the seating requirements for those users presenting with mild to moderate seating and postural management requirements can be met by the new Neptune 2. This seating system has been designed from the ground up for this segment and is the result of a combination of JCM’s unparalleled experience coupled with feedback from healthcare professionals, as to what is really required to meet their needs.     

Benefits of the Neptune 2:

  • More stylish with a range of age appropriate upholstery colours to make the chair as attractive and user friendly as possible, helping to ensure acceptance.
     
  • Ease of adjustment is second to none – all major seat dimensions can be adjusted with the user in situ, ensuring precise and accurate adjustment can be readily accomplished – both for initial set-up and also subsequent review visits. Traditional tool adjustment can be changed for tool less adjustment to make this even quicker and easier.
     
  • The range of sizes covered by the 4 seats is remarkable – at its smallest the Neptune 2 can accommodate a seat depth of just 13 cm, lower leg length of 11cm and back height of 32.5cm. At its largest the size 3 will accommodate a user approaching 6 feet in height.
     
  • As a truly modular system the Neptune 2 can have as little or as much support as the appropriate user requires – ensuring that at all times through the user’s growth and development support is always optimal.

If you have any queries regarding this bulletin, please do not hesitate to contact:

Customer Support
Telephone: +44 (0) 845 605 66 88, option 1-1
Fax: +44 (0) 845 60 66 89
Email: enquiries@sunmed.co.uk

Technical Service Centre
Telephone: + 44 (0) 845 605 66 88, option 1-2
Fax: +44 (0) 845 605 66 89
Email: help.technical@sunmed.co.uk


Press Contact

Samantha Heathcock

Phone: 0845 605 6688
Email: samantha.heathcock@sunmed.co.uk

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