News

TB 0538 Luca & Samm Colour Discontinuation

TB 0538 Luca & Samm Colour Discontinuation

29/11/2017

As part of the continual evaluation of products carried out at Sunrise Medical, a review has been made on the colour options provided on both the YOU-Q Luca & YOU-Q Samm. We always aim to offer as much choice as possible on all our chairs however this has to be balanced with ensuring all options pass our very high quality standards.

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TB UK081 Switch-IT Dual Pro – Temporary Halt

TB UK081 Switch-IT Dual Pro – Temporary Halt

29/11/2017

During our routine checks on incoming parts used to manufacture the Switch-IT Dual Pro Head Array our Quality Team have identified a series of components which do not meet our manufacturing, design and quality standards.

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TB UK076 LOLER Testing Sunlift Hoist

TB UK076 LOLER Testing Sunlift Hoist

14/11/2017

In line with the ISO 10535 requirement that every inspection should include a working load test of one lifting cycle, we would always recommend that testing be performed with dead weights whenever possible, to closely simulate the actual operating conditions of the hoist when in normal use.

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TB 0530 R-Net Advanced LCD Joystick

TB 0530 R-Net Advanced LCD Joystick

06/10/2017

As powerchairs continue to develop and become more responsive for users to drive, it is vital that we offer control systems which are as intuitive and user friendly as our products. One year ago Curtis Wrights launched their new Advanced LCD joystick, since then we added this to our high end complex rehab chairs to understand how this performs for users in the field.

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TB UK080- Breezy SL/TL discontinuation

TB UK080- Breezy SL/TL discontinuation

02/10/2017

Technical Bulletin UK080 is confirmation of the official discontinuation of the Breezy SL/TL commencing from 16th March 2018.The Breezy SL/TL was replaced in functionality and features by the Basix2 and Rubix2. Since the introduction of the Basix2 and Rubix2, the demand for the Breezy SL/TL has significantly reduced and has now reached a point where the manufacturing for the Breezy SL/TL is no longer viable.The Breezy SL/TL will continue to be available up to 16th March 2018, after this date orders will no longer be processed.Spares or equivalents will be maintained and supplied for 5 years for the Breezy SL/TL.A replacement product can be found in the Breezy Basix2, Rubix2 and Rubix2 XL. Please see below for more information on the benefits of switching to the Basix2, Rubix2 and Rubix2 XL.For the full technical bulletin please click the link below:http://www.sunrisedice.com/asset-bank/assetfile/41667.pdf

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TB UK078 Notification of discontinuation -TX Mobility Base

TB UK078 Notification of discontinuation -TX Mobility Base

02/10/2017

As part of our continuous efforts to improve the service and products offered to customers, JCM Seating Solutions have taken the decision to streamline the product portfolio and discontinue the TX mobility base. Whilst the TX has served its purpose well over the years it is now an older design and JCM can now offer a better alternative for the manual tilt-inspace mobility base. JCM will continue to support exisiting TX bases regarding spare parts, reviews and repairs but moving forward all manual tilt-in-space requirements will be met by the RS base from Sunrise Medical. 

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TB0531 Jive M2 Sedeo Ergo – Comfort Suspension Discontinuation

TB0531 Jive M2 Sedeo Ergo – Comfort Suspension Discontinuation

18/09/2017

Following post market surveillance and feedback from our QUICKIE Dealers and end customers with immediate effect the Comfort Suspension option will no longer be available and the Sports Suspension will be the standard option on all QUICKIE Jive M2 Sedeo Ergo wheelchairs.

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TBUK077 Quickie Rumba Discontinuation

TBUK077 Quickie Rumba Discontinuation

11/09/2017

TB UK077 is official confirmation of the discontinuation of the Quickie Rumba effective commencing from Thursday 24th August 2017.

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TBUK075 - Salsa M2 & M2 Mini Swing Away Mount Update

TBUK075 - Salsa M2 & M2 Mini Swing Away Mount Update

11/09/2017

As part of our ongoing post market surveillance, it has come to our attention that the swing away mount on the Salsa M2 and Salsa M2 Mini, has become loose overtime on a number of chairs in the field. The design has now been improved of the swing away mount, to overcome this challenge.

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TB UK069 Discontinuation of Neptune Manufacture & Provision

TB UK069 Discontinuation of Neptune Manufacture & Provision

08/09/2017

As part of its continuous efforts to improve the service and products it provides to its customers JCM Seating Solutions have made the decision to discontinue supplying the Neptune seating system. Whilst the Neptune has served its purpose well over the years, increasing demand for performance and flexibility has shown potential weaknesses and areas ready for improvement.

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